Zyma Care support worker smiling and wearing a balloon hat during a fun community activity

About

Registered NDIS Provider with 15+ Years Experience

1 +

Years of Service

1 K

Google Ratings

1 K

Client Supported

Accredited Provider of NDIS Support Services

About Zyma Care

Zyma Care started with a simple goal: to make disability support more inclusive, more accessible and more human. We are officially registered under the National Disability Insurance Scheme (NDIS) under Provider ID: 4050165146, and Registration ID: 4-L6UB3PZ. We service Melbourne & Perth, delivering qualified, reliable care across a range of supports.

Over the years, we’ve built a team of trained and qualified support workers who bring our values of people, community and culture to every individual and family we work with. Whether it’s in-home support, assistance with accommodation or support to build daily living skills, we centre our work around helping people with disability live safely, confidently and independently.

NDIS participant with disability sharing a warm moment with a Zyma Care support worker
Zyma Care support worker caring for an elderly participant in a wheelchair with compassion

Discover the Heart Behind Our Work

Our Mission & Vision

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Our Mission: At Zyma Care, we aim to deliver inclusive, accessible NDIS support that empowers participants through personalised care that respects their needs, culture and goals every step of the way.

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Our Vision: Guided by our motto “People, Community, and Culture,” we envision a world where people with disability are empowered to live safe, independent and fulfilling lives.

A Reflection of Who We Are

A Symbol of Shared Values and Purpose

Each element reflects what we stand for—care, connection, support, resilience, and renewal. Together, they shape our mission to empower lives with purpose and meaning.

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People

We put participants first, delivering person-focused care that respects each individual’s needs and goals.

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Mountain / Nature

We support natural progress, helping participants move forward at their own pace and reach new heights.

Zyma Care support worker connecting with a young NDIS participant in a wheelchair
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Community

We help participants connect with others through social, cultural and recreational engagement.

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Culture

We provide inclusive, culturally sensitive support for people from all backgrounds, faiths and identities.

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Moon / Life

We provide steady, adaptable care through life’s ups and downs, adjusting support as participants’ needs evolve.

Why Participants, Families and Carers Choose Us

What Sets Zyma Care Apart

We go beyond basic disability support by delivering care that’s thoughtful, consistent and culturally aware. From how we train our carers to how we connect with participants, each part of Zyma Care is built to offer a better, more inclusive experience.

Free face-to-face NDIS consultation with Zyma Care

Free Face-to-Face Consultation

We’ll get to know you in person, so we can better understand your needs, plan and goals.
Zyma Care NDIS support workers with 15 years of combined experience

Combined Experience of 15+ Years

We bring more than 15 years of combined hands-on experience supporting people with disability and navigating the NDIS with care and confidence.
Zyma Care network of 150 plus NDIS support workers

150+ Support Workers Since Day One

We’ve built a broad network of over 150 trained and trusted support workers, providing access to a wide pool of experience and availability.
Zyma Care registered NDIS provider accredited by the NDIS Quality and Safeguards Commission

NDIS-Screened and Qualified

All our staff have passed the NDIS Worker Screening Check and upskill through courses provided by trusted platforms like Ausmed.
24/7 NDIS support available for participants and carers

Help Available 24/7

Whether it’s a weekday or weekend, we offer reliable round-the-clock support for participants and their carers.
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We Guide You Through the Entire Process

We’re here for you the moment you reach out. We’ll help you fill out forms, understand your plan and get started.
Diverse NDIS participants and support workers from Zyma Care's community

Reach Out for NDIS Support

Contact Zyma Care for Personalised NDIS Support

Whether you’re just getting started or need extra support, we’re here to help. Get in touch today to discuss your needs and get matched with a qualified support worker.

Diverse NDIS participants and support workers supported by Zyma Care in Melbourne and Perth

Certifications That Meet NDIS Standards

NDIS Requirements and Qualifications We Have

All our support workers are trained through the NDIS and other nationally recognised providers. From day one, we meet the standards required to deliver professional disability support.

Zyma Care NDIS-trained support worker caring for an elderly participant with a disability
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CHC33021 Certificate III in Individual Support

This certificate qualifies our staff to work as NDIS support workers. It trains us to provide person-centred care in homes and community settings.
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CHC52021 Diploma of Community Services

This advanced qualification prepares us to deliver and coordinate more complex, person-centred support across care environments.
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NDIS Worker Screening Check

All our support workers go through this mandatory check to confirm they are safe, qualified and suitable to work with people with disability.
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Working With Children Check

For services involving children, our support workers complete this check to ensure we’re suitable and cleared to work in child-related disability care.
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New Worker NDIS Induction Module

This compulsory module prepares our workers to start in the disability sector. It covers key topics such as safety & the NDIS Code of Conduct.
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HLTAID011 Provide First Aid

Our staff are trained to respond to injuries and emergencies using nationally recognised first aid procedures in home and community settings.
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HLTAID009 Provide CPR

This course equips our team with the skills to perform CPR in emergencies, ensuring participants are supported safely at all times.
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National Police Check

Every one of our support workers completes a National Police Check to meet safety requirements and maintain participant trust.

We Keep Upskilling to Support You Better

Essential Courses We Have Completed

We regularly upskill through courses from registered training organisations, non-government organisations and learning management systems like Ausmed to provide better care.

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Supporting Safe and Enjoyable Meals

Our support workers are experienced in assisting with meals in a way that’s safe and tailored to each participant’s needs.
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Supporting Effective Communication

We’re equipped to communicate clearly and respectfully with participants using methods that suit their abilities and preferences.
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Worker Orientation Module

All our staff complete this foundational NDIS module to understand safe, ethical and participant-focused supports from day one.
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Manual Handling for Disability Support Workers

Our team is trained to safely assist with mobility and use hoists when supporting participants with physical needs.
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We Guide You Through the Entire Process

From the moment you reach out, we’ll help you through each step, even if you’re unsure what to do or where to start.
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Hand Hygiene Short Course

Our support workers follow proper hand hygiene techniques to minimise the spread of illness in homes and community settings.

Trusted by NDIS Participants

Hear From the People We Support

Participants count on us for personalised care, reliable support and a team that genuinely listens. Hear what they have to say about their experience with Zyma Care.

6 months ago

Strong values and great culture
You can tell the team is well supported and aligned. That flows directly into the quality of care

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Raghed Kodsi
January 31, 2026
6 months ago

Best NDIS provider we have ever worked with. Thank you for your professionalism and dedications.

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Brad Najjar
January 31, 2026
6 months ago

Highly recommended for complex needs
They handle complex situations calmly and professionally. Strong leadership and great understanding of the NDIS space.

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Mario Toumanis
January 30, 2026
6 months ago

Professional, reliable, and genuinely caring
The team has been amazing from day one. Communication is clear, supports are consistent, and the staff genuinely care about participant outcomes.

Highly recommended for complex needs
They handle complex situations calmly and professionally. Strong leadership and great understanding of the NDIS space, Also – Responsive and proactive
If something needs adjusting, they’re already onto it. No delays, no excuses — just solutions.

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Youssef Mourad
January 30, 2026
6 months ago

I’d recommend without hesitation
If you’re looking for a provider who is professional, caring, and genuinely invested in outcome, this is it. They were so accomodating towards our 5yr old who struggles socially, emotionally and has a speech delay Zayd was exceptional and I couldn’t believe my eyes when I saw how he interacted with him so well meeting his every need 🙏

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Saada Akkari
January 30, 2026
6 months ago

Really positive experience with Zima Care. The team is caring, professional and easy to communicate with. They actually take the time to understand individual needs which makes a big difference. Would definitely recommend.

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Seda Toumanis
January 30, 2026
11 months ago

This service has been such a blessing. They do so many different things, but what really stood out to me was the way they focus on real capacity building. My nephew, who’s living with Level 2 ASD, has always struggled with social skills. Other providers would just take him to the park or out to eat and call it capacity building, but it never really helped him grow.

When I got in touch with Zayd from Zyma, everything changed. He took my nephew on a proper day trip where the focus was on building life skills and social skills in a fun, meaningful way. It felt more like a “boys-to-men” experience. They went four-wheel driving at Mount Disappointment, and my nephew had the best time. The feedback I got was incredible, and he still talks about it.

Because of limited funding, we now arrange something once a month. Instead of four-wheel driving, they go hiking on different trails, and each trip is just as special. I really wish we could do this every week, but I’m so grateful that Zyma makes the most out of the funding he does have.

What makes it even better is how inclusive they are. Zayd sometimes invites other clients even from other providers so the boys can have fun together and practice their social skills in real situations. It’s something I’ve never seen before, and I honestly love it. My nephew is happier, more confident, and learning skills that will stay with him for life.

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Seda Toumanis
August 28, 2025
12 months ago

I’m very grateful to Zyma Care thank you for the referral, boys. There was a participant who needed specific support for virtual reality therapy, and the director at Zyma Care came across my website and referred him to me. He came down, had a chat, got to know me, and ended up referring a few more clients who needed my services. I’m really thankful for this, especially because Zayd, the director, didn’t ask for anything in return. Every other provider I’ve worked with has asked for a referral fee, but Zayd genuinely just wants the best for his clients. I really admire that. I’m so happy I get to work with Zyma Care thank you for the great business, guys. You’re honestly the best.

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FD
August 15, 2025

We Answer Your Questions About NDIS Support & Services

Frequently Asked Questions

Learn more about how NDIS services work, including costs, coverage and support options.

Zyma Care has been in business for a combined 15+ years. Together, our team has worked with more than 130 NDIS participants and over 150 support workers since day one. We also have extensive experience delivering Supported Independent Living supports across multiple homes.

Zyma Care holds nationally recognised qualifications including the Certificate III in Individual Support, Diploma of Community Services and First Aid & CPR Certificates. All our staff have completed the NDIS Worker Screening Check, and we undergo continuous training to stay up to date with best practices in disability support.

Zyma Care is more than an NDIS provider. We’re a culturally inclusive support network guided by the motto “People, Community, and Culture.” We take the time to understand every participant’s background, goals and barriers, so we can deliver care that’s truly personalised and respectful.

We serve people with disability, children with developmental delays, carers and families in need of respite care, as well as people from Culturally and Linguistically Diverse (CALD) backgrounds.

NDIS support worker accompanying a participant with disability in the community

Speak to Qualified Professionals

Get In Touch With an Accredited NDIS Care Professional

Let’s talk about the support you need & how we can help.

Ready to Start Your Journey?

Send us a message & our team will get back to you.

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Call Us Anytime

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